Deciding on an IT support partner is a critical choice for any business. With day-to-day operations increasingly dependent on IT infrastructure, it is imperative to choose the right partner to work with. SICL works with organisations to eliminate IT risks through tailored proactive support ranging from 3rd line consultative support to a comprehensive ‘datacentre to desktop’ managed service.
SICL offers a bespoke IT support service with SICL View, providing real-time monitoring. SICL View proactively monitors IT infrastructure, guarding against device failure and alerting on performance changes.
If issues do occur, incident management is efficient, smooth and seamless. SICL’s Service Desk instantly assigns a qualified Engineer best suited to the requirements.
By ensuring customer needs are the priority, IT infrastructure is effectively managed proactively and in many cases issues managed before impact but the customer also benefits from strategic advice, planning and project implementation for all IT requirements.
Customers are invited to provide feedback on a regular basis so that SICL continually develops and improves service.