SICL is an award-winning technology company specialising in IT service and solutions; on-premise, in the cloud and hybrid.

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Welcome to the SICL Resource Centre. SICL continously searches for, and creates, informative and insightful content. This will then be uploaded to the resource centre and provided for free. The types of resources cover a range of topics, issues, solutions and categories. Use the filters above to reduce the amount of content on screen and make it easier to find useful information on matters important to you.

Network Case Studies

High Availability for Microsoft Applications

August 15 2014


Application availability is a critical factor in any IT department. In today’s dynamic, globalised, 24/7 “always on” world, even a small amount of downtime can cause enough disruption to harm your operations. From a drop in productivity to missed deadlines, downtime affects businesses in different ways but the result is the same: reduced competitiveness and dissatisfied customers.

Cloud White Papers

Five ways Cloud Backup shows ROI

June 30 2014


It can be hard to justify switching from tape with an ‘insurance’ mind-set towards backup, because insurance only shows its value in the event of a disaster. This is not the case with cloud platforms. Using the latest technology, cloud backup solutions provide real tangible benefits and savings. This document explains the different ways in which cloud backup can demonstrate return on investment.

Continuity White Papers

Scaling Virtual Environments with Zero Management Storage

April 22 2014


Virtualisation is the fastest growing environment in nearly every data center today. Unfortunately, scaling storage continues to be one of the top challenges for increasing the level of virtualization in the modern datacenter. By using a ‘one size fits all’ approach, traditional storage frequently becomes the bottleneck when scaling virtualized environments. This whitepaper offers best practices and tips.

Continuity White Papers

Zero Management Storage for Virtualisation and Cloud

April 22 2014


Read the technical white paper, "Zero Management Storage for Virtualization and Cloud" and learn about Tintri patented FlashFirst™ design and the technical basis Zero Management Storage. It will answer questions such as "How does flashfirst design minimise HDD / SSD swap?" and "Why is auto-alignment important?".

Continuity Other

Cloud vs Tape Backup

January 20 2014

Data is one of an organisation's most important assets. The ability to recover quickly after a major incident could be the difference between survival and closure. Data also affects businesses on a day-to-day basis in regards to backup requirements and the data management process. Mismanagement of data could lead to financial implications such as fines and lost man-hours.

Mobility Case Studies

Case Study - Purcell UK

December 05 2013


The new communications system has gone down well. Far more importantly, it has added a true mobile element to the offering. Whilst the business itself saves money, works more effectively and picking up a green award along the way, it is the personal side where many people see the benefits. The flexibility it gives to individuals to better manage their time, to still take the call for the critical project without having to travel a couple of hundred miles translates into being home earlier and more often, to reclaiming a better balance betweenwork and family. And that adds up to a happy workforce.

Continuity Case Studies

Case Study - Martin Moore & Company

December 05 2013


When Mark Pollitt took on the mantle of IT Manager, he set about reviewing their IT strategy and existing technology. In regards to data management, their big weak spot in the process was how it still involved manual intervention and physical tapes. Through the SICL Safe product, Martin Moore now have an automated back up system, that does not rely upon manual intervention for its integrity. It also operates as an archive of all designs in the business, allowing for much quicker retrieval of previous work.

Cloud Case Studies

Case Study - RTITB

December 05 2013


Laura Nelson, Operations Director at RTITB, has helped to oversee a fundamental shift in the company’s fortunes. Key to enabling that has been the transition to a cloud based infra-structure that the company embarked upon in 2010. Whilst RTITB have managed to lower their total cost of ownership quite significantly as a result of the migration to the a cloud based infrastructure, the major benefit has been the way that the business has become free to focus on its core activities without worrying about the IT system.

Collaboration Case Studies

Case Study - Schofield Sweeney

December 05 2013


Schofield Sweeney is very much a people business. Being able to communicate effectively to other lawyers, clients and each other is a business critical capability. The collaboration solution deployed by SICL brought two key benefits to the business - ease of future expansion without the need for additional hardware and and full failover reslience of the core platform. The real prize though, as Graham Sweeney puts it, is how it 'makes all the small things so much easier for people'.

Network Case Studies

Case Study - Yorkshire Water

December 05 2013


With a major investment programme on the horizon, it was imperative that Yorkshire Water had confidence in their ability to deliver cost-effectively. Yorkshire Water, through its engagement with SICL has built an extremely robust network to support its growth ambitions. With a platform that meets their key challenges around agility, security and resilience the Asset Delivery Unit is able to concentrate on delivery.

Cloud Infographics

Cloud Backup and Recovery for the Enterprise

November 18 2013


Your company’s single most valuable asset may be its data. Customer data, product data, financial data, employee data—this is the lifeblood of modern organisations. And when something goes wrong, you will not define success by how the data was backed up—all that matters is getting your data back. All of it. All the time. All correct. All at once.

Continuity White Papers

Is it possible your datacentre has twice the amount of air conditioning it needs?

November 18 2013


Yes, it is quite possible you’ve over provisioned as much as 2X with respect to the number of CRAC/CRAH units you have. CRAC units are those large air conditioning units cooling your data center, Computer Room Air Conditioners. CRAH units are the chilled water version; larger facilities typically prefer this type. Depending on your operating assumptions, you could have sized your need correctly and still have twice the number of units that you could get by with. If you haven’t already considered containment, perhaps you should.

Cloud White Papers

IT equipment response to external presure

November 18 2013


The integration of IT equipment and facility cooling solutions can produce both unexpected and undesirable results. Containment solutions are highly recommended. After eliminating the mixing of hot and cold air in the data center, large efficiency gains can be achieved by turning up room temperatures and dropping facility flow rates. In general, the more rigorous the segregation of hot and cool air, the larger the potential efficiency gain.

Network White Papers

An Introduction to Storage Technologies

November 18 2013


This document is an introduction to Disk Storage technologies and its terminology. Within this document basic disk and storage architectures as well as storage protocols and common fault tolerance technologies will be discussed. It is not intended as a comprehensive guide for planning and configuring storage infrastructures, nor as a storage training handbook.

Network White Papers

Four little-known ways WAN optimisation can benefit your organisation

November 18 2013


Over the past nine years, WAN optimisation has transformed from a point-product that solved isolated problems into a strategic cornerstone for application delivery. New acceleration capabilities boost user productivity and satisfaction while reducing time to market. WAN optimisation can now be more flexibly integrated into environments to accelerate diverse traffic types, and it includes functionality such as inbound QoS, network performance visibility, and application-intelligent control.

Network White Papers

How WAN optimisation helps enterprises reduce costs

November 18 2013


Productivity comes in two forms: user experience and infrastructure efficiency. It also comes from system efficiency, such as server consolidation enabled by a single server running multiple virtual machines. And it comes from the ability to transmit services wherever they may be necessary. Because productivity enhances revenue, businesses are investing in technologies that boost it.

Network White Papers

How WAN Optimisation can drive top-line revenue

November 18 2013


Many organisations are expanding—both physically and virtually—to compete on a global scale. At the same time, IT organisations are consolidating data centers rapidly, utilising virtualisation (including virtualised desktops), cloud and other emerging technologies to reduce capital expenses, improve operational efficiencies and security, and harness a fast-growing repository of structured and unstructured data. Finally, an increasingly mobile workforce is demand ing seamless access to information wherever it resides—often using personal devices.

Cloud White Papers

Data storage in the Cloud – can you afford not to?

November 18 2013


Storing data in the cloud overcomes what is becoming a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. Cloud storage eliminates concerns about data security, data transmission speeds over the Internet, and data availability, while providing great flexibility and a favorable return on investment. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage.

Network White Papers

The CIO’s new guide to design of global IT infrastructure

November 18 2013


Technology has enabled businesses to become highly distributed. Whether “distributed” means across a region, a country, or around the globe, one thing is certain: headquarters isn’t where all of the action is. With about two-thirds of the workforce operating in locations other than HQ, and an estimated 450 million mobile workers around the world, businesses now operate everywhere, and all the time.

Cloud White Papers

Top 10 Reasons why Enterprises choose Microsoft Office 365

November 18 2013


These reasons allow businesses to get more for their money and have more time to focus on core operations. There are lots of good reasons to choose Microsoft as your solution provider, but the most important one is trust: with business-critical capabilities such as email, calendars, and collaboration, you want a partner that treats enterprise productivity as their center business, not a side project. Microsoft has provided enterprise-class productivity solutions for more than 20 years, and Office is the number one productivity suite worldwide, with hundreds of millions of users.

Cloud White Papers

Office 365 Security

November 18 2013

The ability for organizations to control and customize security features in cloud-based productivity services, such as email, calendars, content management, collaboration, and unified communications, is becoming an essential requirement for virtually every company. Today, IT teams are being required to deliver access to productivity services and associated documents and data from more devices, platforms, and places than ever before. While user benefits are undeniable, broader access makes security management more challenging. Each endpoint represents a potential attack surface and another point of management for security professionals. At the same time, organizations face ever-evolving threats from around the world and must manage the risk created by their own users accidentally losing or compromising sensitive data. For these reasons, organizations require a cloud service that has both (a) built-in robust security features and (b) a wide variety of customizable security features that organizations can tune to meet their individual requirements. Organizations expanding remote access while maintaining security best practices may find it difficult and expensive to add this combination of security functionality if they deploy productivity services solely on-premises.

Other White Papers

Web Based Attacks

November 18 2013


The Web has become an important part of home and work life. Malware authors are leveraging this fact to deliver attacks via the Web for financial gain rather than personal fame. This paper examines some of the more popular attack techniques and outlines some best practices for being safe online.

Continuity White Papers

Five fundamentals of modern data protection

November 18 2013


For most company executives (including CFOs and many CIOs), the protection of company data has become a “given”. Because backup software has been purchased and IT staff salaries are being paid, the assumption is that your critical data and the applications that manage it are protected. Sadly, in many cases this is far from the truth. Protecting your company’s applications and data is just as important today as it was 10 years ago. However, it’s much more complex than in the past.

Continuity White Papers

The seven wonders of modern data protection

November 18 2013


One of the most significant trends in IT over the last several years has undoubtedly been server virtualisation. The vast majority of the servers running in today’s modern datacenters have been virtualised. While the server virtualisation trend is remarkable in its own right, it has also led to something of a renaissance with regard to data protection. Virtualisation technology has made it possible to protect mission-critical servers in ways that were unthinkable just a short time ago. This paper is intended to familiarise you with seven of the most remarkable new data protection capabilities.

Continuity White Papers

Virtual backup strategies: using storage snapshots for backups

November 18 2013


Effective data protection is a mandatory element in the modern IT environment. Historically, backup strategies were confined to the last few chapters in an administrator’s manual and treated like an afterthought. Now they sit firmly at the forefront of every CIO’s mind. The ability to continue business operations after a system failure and the need to fulfil stringent compliance requirements have made backup a necessity—not only for business continuity, but also for business survival. The question organizations need to ask about data protection is not whether to backup their data, but how to backup their data.

Network White Papers

Wireless Guest Access at the Office

November 18 2013


Internet connectivity has made it to the list of mandatory guest amenities in offices, hotels, and other public spaces. With the growth in the number, importance, and pervasiveness of Internet applications—from hosted services like SalesForce.com, to FaceBook applications that run on iPhones—visitors no longer view Internet connectivity as a luxury; it is now a requirement. Providing wireless Internet access to customers, contractors, and other visitors can help improve customer satisfaction, increase brand loyalty, and enhance business productivity.

Network White Papers

PCI v2.0 Compliance for Wireless LAN

November 18 2013


The Payment Card Industry Data Security Standard is a worldwide information security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). The standard was created to help organisations that process card payments prevent credit card fraud through enhanced security measures. The standard applies to all organisations which hold, process, or pass cardholder information from any card branded with the logo of one of the card brands.

Network White Papers

Wireless LAN Security

November 18 2013


Robust security is a requirement for many companies deploying a wireless network. However, creating a secure wireless network has often been difficult and time-consuming. This paper describes the security requirements for most companies and how Meraki can help them meet those challenges easily and at a low cost.

Network White Papers

VMware® Horizon View™ Optimisation Guide for Windows

November 18 2013


This guide provides guidelines for configuring a standard Windows image for use in a VMware® Horizon View™ infrastructure. It gives administrators the information necessary to create a standard Windows image, whether by leveraging the Microsoft Deployment toolkit (MDT) or by utilising a script-based approach to optimise traditionally installed Windows virtual machines. The recommended configuration settings optimise the operating system to enhance overall scalability and performance in a Horizon View implementation.

Network White Papers

Deploying extremely latency-sensitive applications in VMware vSphere

November 18 2013


Performance demands of latency-sensitive applications have long been thought to be incompatible with virtualisation. Such applications as distributed in-memory data management, stock trading, and high-performance computing (HPC) demand very low latency or jitter, typically of the order of up to tens of microseconds. Although virtualisation brings the benefits of simplifying IT management and saving costs, the benefits come with an inherent overhead due to abstracting physical hardware and resources and sharing them.

Network White Papers

Optimising web and application infrastructure on a limited budget

November 18 2013


Today’s web and application infrastructure continues to expand applications for ecommerce, and communications with customers, partners and internal employees. For those responsible for deploying, maintaining and supporting these networked applications, there is  an increasing need to get the highest performance out of datacenter equipment, while simplifying the complexity that causes excess overhead and unnecessary costs. 

Network White Papers

Application delivery optimisation and server load balancing

November 18 2013


Today’s small-to-medium sized businesses (SMB) are undergoing the same IT evolution as their enterprise counterparts, only on a smaller scale. For SMBs, website reliability, flexible scalability, performance and ease of management are as essential to SMB website infrastructure as they are to an enterprise. It’s fare to say that these capabilities are an important operational imperative for businesses of all sizes. SMBs can gain efficiencies and competitive advantages by adopting appropriate networking technologies.

Continuity White Papers

Cost of rapid data Growth

November 08 2013


For most businesses, data backup and recovery is more expensive than ever. Since you pay for backup and recovery software based on your data capacity, your costs grow just as fast as your data volume. At the current rate of data growth, costs are quickly becoming unsustainable. Combine this with increasing data variety, mobile workforces and ‘bring-your-own-device,’ and IT managers are faced with a formidable challenge. There is a need in the backup market for a new pricing paradigm that provides a solution to these challenges facing businesses today.

Cloud White Papers

Cloud Backup and Recovery

November 08 2013

Armed with their own mobile devices and faster wireless speeds, your employees are looking to access corporate data on the move. They are creating, consuming and storing mission-critical business information on laptops, smartphones and tablets.Sometimes those devices are corporate-issued, but often they are using their own personal devices.

Continuity Infographics

Unfair Costs of Backup

November 08 2013


With emerging trends such as big data and ongoing regulatory compliance pressure, data volumes have skyrocketed. They have prompted mid market firms and enterprises to backup loads of data as a form of insurance.

Cloud Infographics

Cloud backup for enterprise

November 08 2013

Customer data, product data, financial data, employee data—this is the lifeblood of modern organizations. And when something goes wrong, you will not define success by how the data was backed up—all that matters is getting your data back. All of it. All the time. All correct. All at once.

Collaboration Videos

Video Collaboration Increases Sales for Nationwide

November 08 2013


Cisco Remote Expert Smart Solution helps Nationwide improve customer service while beating mortgage market competition

Collaboration Videos

London olympics

November 08 2013


How does the London Organising Committee for the Olympic Games ensure that the entire team, which is growing exponentially, are all working from the same set of principles? How do they collaborate instantly no matter where they are located? And how do they share updates in an engaging manner? Learn how by watching this short video.

Other Videos

Gordons Case Study

November 04 2013
Cloud Videos

Packet by Packet

November 04 2013