SICL

Watt Gilchrist Case Study

Watt Gilchrist has been in business for over 100 years, at the forefront of the print graphics industry. From its Head Office in Bradford, Watt Gilchrist is proud to have associations and partnerships with a wide range of major industry bodies and suppliers, whose expertise and knowledge help to deliver Watt Gilchrist’s comprehensive brand implementation. The Company also has premises in London enabling evolution from a traditional graphic reproduction company into a global brand implementation organisation with a dynamic workforce.

 

BACKGROUND

Following organic growth Watt Gilchrist sought to relocate its Head office from Leeds to a larger premises in Bradford. Whilst expanding state of the art offices, Watt Gilchrist required a new infrastructure to enable a resilient, secure, scalable network which would also enable the inclusion of a VoIP system, video conferencing and a wireless networking for staff and visitors.

OBJECTIVES

Watt Gilchrist’s objectives were to design and implement a reliable resilient and scaleable network to support data, voice and video applications to include a new telephone system enabling home workers to use telephony from any location and Designer Executives based at customer sites to have the same functionality as office-based staff to maximise the use of wireless technology for staff and visitors.

APPROACH

SICL designed and implemented a fully converged network solution implementing Layer 2 Quality of Service in addition to a wireless network incorporating wireless VoIP. SICL worked closely with Watt Gilchrist to understand and design for the type of traffic traversing the network, including Windows and Apple applications.

RESULTS

After a successful implementation Watt Gilchrist found many benefits to the business. SICL provided Watt Gilchrist with a reliable and robust network with easier network management in addition to reduced costs for communications links between sites. It experiences a more stable network infrastructure which is secure, resilient and offers Quality of Service with no disruption to customer facing services. The employees also found significant improvement to the system response, reliability and availability